Product support
Let’s get you moving.
Help for the web MVP, location access, and the first TestFlight cohort.
Location
If GPS is unavailable, open Job Network, type a city or ZIP, then choose “Use typed.” You can disable precise location at any time in Privacy & Safety.
Camera
The live scan needs camera permission. Simulated street view remains available if you prefer not to use the camera or your browser blocks it.
TestFlight
Install Apple’s TestFlight app, accept the invitation on the same Apple Account, and allow the build to finish downloading. Beta builds remain available for 90 days.
Contact
Include your device model, iOS version, and what you expected to happen. Do not send passwords or government identification.
Email support →